Unhappy director hits major Scottish headlines after a delivery gone wrong
AFTER A long career helping clients to make the headlines, Holyrood PR director Scott Douglas found himself in the news at the weekend, thanks to Scottish PR.
Scott featured in the Scottish Daily Express and the Edinburgh Evening News which both reported how he was delivered a delicate tablet PC – even though it had a van tyre track across it.
Having been run over somewhere during the delivery process, the tablet inside the package was badly damaged.
Scott told the newspapers: “You have to see the funny side of something like this, because delivering a parcel with a glaringly obvious tyre track across it it is comically inept.
“But delivering a parcel which has clearly been run over by heavy vehicle is plain stupidity. This is the kind of thing that really annoys customers.
“Rightly or wrongly, this is also the kind of thing that people remember – not all of the parcels and packages which were delivered safely. It is such a needles and avoidable own goal by the delivery company.”
Delivery company Interlink Express responded to the story by saying: “We deliver millions of parcels every year and incidents such as this are incredibly rare indeed.
“As the goods were successfully delivered and signed for, our driver could not have been aware of the damage, as our standard procedure in such circumstances is to offer to return the goods to the retailer on the customer’s behalf.”
Holyrood PR is an award-winning public relations agency in Scotland. If you’d like to find out the many benefits of telling your organisation’s story, you can contact us at any time – we’re a friendly bunch and always happy to chat
Do you want national Scottish PR coverage for your business? Get in touch with our team of experts to find out how
Phone us on 0131 561 2244, or take a few seconds to fill and submit the simple form below and we’ll get straight back to you: