Scottish start-up develops new technology to allow diners to play games and order food from their seats

Grafterr’s* Smart Table technology gives hospitality businesses the opportunity to fully revamp their customers’ experience by elevating it to a fun and engaging affair.

Consumers are in full control of their experience, from browsing the menu and placing their orders, to requesting a waiter or viewing their bill. Transforming tables into touchscreen infotainment hubs, customers can also play a wide range of pre-installed games.

The Smart Table is only one product among a wider range of ePOS technologies offered by Edinburgh-based Grafterrs, who are behind the world’s most advanced ePOS platform.

Their products including Customer Self Checkouts, ePOS Terminals, Mobile Apps and Remote Kitchen Displays, all seamlessly integrate to provide hospitality businesses with a complete point of sale eco-system, which can be controlled and managed from a single dashboard.

Benefitting both diners and staff, Graffter’s fully-fledged Smart Table offers a brand new, interactive dining experience to consumers while decreasing the demand on waiting staff during busy periods, meaning restaurants, bars and clubs can provide a more efficient, seamless service.

Founder of Grafterr, Bhas Kalangi, said: “This could revolutionise the dining experience in bars and restaurants.

“Our customer self-checkouts and interactive Smart Tables are the only ones of their kind available in the UK. Our technology is allowing hospitality businesses of all sizes and types to improve their customer experience, making them far more memorable than traditional meals or coffees out.

“Having worked in a bar and seen the first-hand stresses caused by traditional, older point of sales systems, developing technology which allows hospitality businesses to work more efficiently is at the core of what we do. It’s extremely rewarding to see the positive impact our technology is having on hospitality businesses across the UK.”

The plug and play connection ensures the Smart Touch Table is ready for immediate use, and can connect to the complete range of ePOS devices. The seamless glass surface wipes clean in seconds, ready for the next customer.

Grafterrs offers customised hardware and software ePOS solutions for small to medium sized businesses in the food and drink industry, setting out to revolutionise the sector by offering a complete platform which can control and manage any operational area of a business.

Bhas added: “It’s a really exciting time for the industry as there are so many market opportunities and trends we can work with to develop the best ePOS system for restaurants and bars.”

With ever-evolving features, new partner integrations and a growing team, Grafterr looks forward to scaling the business and transforming the hospitality industry.

*ePOS Hybrid rebranded to Grafterr in early 2023

To find out more about Grafterr and the range of hardware and software services it offers, visit www.eposhybrid.com