Pat’s Care Home Success Lands Major Award Win
Monday, December 8th, 2014
on behalf of Bupa Care Services
Pat Brezney, 63, suffers from Peripheral Vascular Disease which saw her face years of turbulent health complications – ultimately leading to her losing both legs.
On many numerous hospital stays, Pat’s family were called and told to expect the worst, however, she continually fought through and began a slow process of recovery.
After being told by doctors she needed full-time care, Pat became a resident at Bupa’s Highgate Care Home in Glasgow – a decision which she now acknowledges has helped to dramatically change her quality of life.
And now Pat has been awarded the Care Home Resident Achievement Award at the 2014 Scottish Care – National Care Home Awards, which recognised her determination to lead a normal life.
As soon as she arrived at Bupa’s Highgate Care Home, Pat said she felt instantly welcomed and encouraged to take a more positive approach to turn her life around.
She said: “I cannot thank the staff enough for the attention they gave me. Everyone seemed to go out of their way to more helpful than the next person. They truly went out of their way to make sure I received the best possible care.
“The staff recognised that my needs were completely different to other residents and treated me like I was an individual – not just a number.
“I know my confidence has grown tremendously in my 12 months at Highgate.
“Whilst in hospital I couldn’t see the light at the end of the tunnel. I am now very positive and the future is truly brighter – I have been given the go ahead to start driving again once I can find a car which has been adapted.
“I am independent again. I have my own electric wheelchair which has opened the world back up for me. I was denied this initially but thanks to the perseverance of the home I got reassessed – and for the first time in a long time I travelled to Edinburgh last week on the train with my friend.
“In fact the only thing that frightens me now is getting a speeding fine for using the electric wheelchair.”
Michelle Ferrey, Manager at Bupa’s Highgate Care Home, is thrilled for Pat to receive the award win and is delighted for the staff at the home to be recognised for their hard work.
She said: “Pat’s story is an inspirational one – and we’re amazed at how positive she has remained in spite of everything she’s had to overcome.
“Pat’s award is recognition of her journey and the sheer level of determination she has put into leading a positive life again.
“I’m also delighted at the recognition this award win brings to the team here at Highgate Care Home. They have provided a stellar level of support to help Pat to achieve her goals of recovery.
“It underlines the often unseen – but vital role – that care homes play in helping people to live fulfilled and happy lives.”
Kirsty Dace, Scottish Director for Bupa Care Services, also congratulated the home – and Pat, saying: “I am delighted that Pat’s perseverance and sheer determination has been recognised.
“This win also acknowledges the often unseen role that care home teams play in helping people to live fulfilled and happy lives.
A Scottish Care spokesperson said: “Staff in our care homes are real unsung heroes, making an enormous difference to the lives of those they look after, and it is just fantastic that Scottish Care have this annual opportunity to reward and recognise their contributions. The Awards are our way of saying thank you.”
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Private: Ross Stebbing
As part of the expert PR team at a fast-paced Scottish public relations agency, Ross Stebbing works on diverse clients in sectors including film and media, construction, healthcare and logistics. While he delivers PR in Edinburgh, his results appear in newspapers, magazines and websites all across the UK and beyond.View Private:'s Profile