Specification Online covered First Call Home Assist for their invaluable services.

Usually a market dominated by a handful of industry giants, First Call Home Assist is using innovative and more effective policies to ease the burden of property maintenance. 

Paul Greaves, Managing Director of First Call Home Assist, has worked tirelessly to establish a UK-wide trade network, setting up its Halifax-based call centre and refining its product offering to allow it to compete with the business giants in the home assistance policy marketplace.

He said: “We carried out extensive research on the range of services for landlords and letting agents currently available and identified and selected the best elements to complete the First Call Home Assist policy offering.  That means we offer unlimited call outs, all-inclusive parts and labour, and two hour response rates.”

Greaves prides himself on offering all emergency repair work including boilers, no matter how old, central heating, electrical and plumbing.
As of now, First Call Home Assist is the only all-inclusive 24 hour fixed fee service in the UK, and have been recognized by landlords and letting organizations for their unique service.

Senior Property Manager of Glasgow Based lettings agency Merchant Lettings said:  “Through our partnership with First Call Home Assist, we are confident our new and existing clients will find excellent value and unrivalled service standards whilst making the upkeep of their property easier.”

First Call Home Assist offers a range of policies, with a multi-policy discount available for landlords covering more than one property.  An all-in policy costs from £27.99 a month (inc VAT).  All the work is carried out by the firm’s expert contractor teams who operate on a round the clock basis across the UK.

This coverage can be viewed in full on the Specification Online website and was achieved as part of the ongoing PR campaign by the Holyrood PR on behalf of First Call Home Assist.