Bell Ingram’s Customers Give Company Standing Ovation at ESTAS Awards

by Laura Berry

Tuesday, April 5th, 2011

Industry Award Grabs Bell Ingram PR Scotland Headlines was among the first to congratulate staff from Bell Ingram‘s Oban office for being shortlisted in the Estate Agent and Letting Agents Awards (ESTAS) in London next month.

The industry specialist website declared it was the excellent customer service offered by one of Scotland’s leading estate agents that led to the nomination.

The Oban office has been put forward in the Top 10 Estate Agent in Scotland award, and Jackie Moore, residential lettings manager for the Oban office, will compete against 27 other staff from 400 agencies from across the UK for the Highly Commended award.

Paul Nicoll, director of Bell Ingram said in the article, “We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service we provide so this is great way to demonstrate how good we really are.”

The ESTAS – now in its eight year – are the largest and longest running awards in the industry that determine the best estate agents in the country through research carried out amongst customers.

More than 26,000 questionnaires were completed by customers for the competition and the 2011 awards will take place at the Hilton Park Lane in London on Friday, April 15.

Established in 1899, Bell Ingram is a multi-disciplined firm of chartered surveyors, forestry managers, estate agents, architects, building surveyors and energy specialists. With more than 130 professional staff across 11 UK offices they provide local knowledge with national coverage.

The article in was secured as part of a sustained PR campaign carried out by public relations agency Holyrood PR.

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